Email Support
For email support, please contact us at support@waverwifi.com
When contacting us for faster help:
- Check documentation, FAQ or tooltips in the administration interface. Maybe answer is already there.
- Make sure that your issue is present with the latest version of Firmware. (Check Downloads page for updates)
- Give us a brief problem description that includes information about your network setup.
- Include product Serial Number to your email subject.
- Make sure to include the previous conversation in the body of the email when replying.
- Note that reply might take up to 3 business days.
Instant Support
Need help? Click the chat button on the right side of the page and start a conversation. Our chat can help with common questions about our products, orders, device setup, and support requests.
If you would like to speak with a representative, simply ask in the chat and your request will be forwarded to our team.